Frequently Asked Questions

Frequently Asked Questions



 
The conference will take place virtually on Saturday 23rd October with tickets costing £30 per delegate. This includes full access to all sessions, networking opportunities, exclusive exhibition offers and a Zoggs goody bag*. The conference content is accessible 30 days after the event for you to re-visit all your favourite seminars or immerse yourself in ones you missed out on in the day.

*Please note the Zoggs goody bags are reserved for the first 250 delegates who register for the conference (dispatched to UK mainland addresses only).
You do not have to be an STA member to attend the conference. We welcome anyone across the industry.
Yes, you can log in and out of the event as you please during the day. Please note the webinars and conference exhibition stand offers will be available for 30 days after the conference ends.
Prior to the event, login details will be sent directly to the email account that you used to register for the conference. Please make a note and keep them safe for the event day.
Introductions will start at 9.00am GMT+1 with various sessions running across the day (see full schedule for details). The conference will run live until 17.00pm GMT+1, after that all sessions will be accessible for 30 additional days for you to access at your own will.
You will have access to a virtual bag which you can use to collect offers and information throughout the day.
All goody bags will be sent out to delegates via post prior to the event.
*Please note Zoggs goody bags are for the first 250 delegates who register for the conference (dispatched to UK mainland addresses only).
Yes, there will be breaks between sessions, a lunch break and time after the closing speech to network and access the exhibitors offers at the virtual exhibition hall.
We advise that the event will be more accessible and better viewed via a computer / laptop. We also advise that you use google chrome, safari or fire fox as the browser to attend the event. If you do not have Google Chrome on your laptop/computer, you can find instructions on how to download the application through this link here.
Make sure you have a stable and good internet connection. We suggest and join using a hardwire or Wi-Fi connection
For technical queries on the day please visit the information desk situated in the lobby area or alternatively email digitalservices@sta.co.uk
Only your display name will be visible to others.
Vfairs privacy policy can be found at the footer of the events page.
A photo booth and a points-based leader board will be available throughout the day.
Yes, depending on the level of your activity, a certificate containing CPD points will be awarded to you within 28 days of the conference.
Yes, the technology has allowed us the opportunity to schedule even more speakers into the programme this year, and from both here in the UK and internationally. This enables us to provide our 2021 delegates with a multitude of learned content across a broad range of aquatic / business strands, which we are very excited about. We also have more independent speakers this year, from a wide range of organisations, and while we trust in their expertise, by their very nature we cannot be held responsible for any personal views or opinions they might express during a live event.
With these sessions being held live in a virtual environment, all we ask is for delegates to be polite and courteous, and treat everyone with respect, just like they would at a face-to-face event. Healthy debates are natural, but any online bullying or degrading comments about things such as race, religion, culture, sexual orientation, gender or identity will not be tolerated.